1800-123-XELNOVA
Last updated: March 2026
Welcome to Xelnova. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our platform.
To use certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password associated with your account and for any activities or actions under your account.
We attempt to be as accurate as possible in the description of the products. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Xelnova itself is not as described, your sole remedy is to return it in unused condition.
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. Payment must be made through the available payment methods at checkout. We use secure third-party payment processors and never store your card details.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Free shipping is available on orders over ₹499. We partner with leading logistics providers to ensure safe and timely delivery.
We offer a 7-day return policy for most products. Please review our Return & Refund Policy for detailed information on eligibility, process, and timelines. Certain categories of products may have different return windows which will be specified on the product page.
All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations, is the property of Xelnova or its content suppliers and is protected by Indian and international copyright laws.
Xelnova shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the platform after any changes constitutes acceptance of the new Terms.
If you have questions about these Terms, please contact us.
